‘Just shocking': Delta passengers tell of airport agony and honeymoon travel woes during tech meltdown

J.R. Reed’s three children were stranded in different states due to Delta’s pause on its unaccompanied minors program during the recent global tech outage. Reed, a resident of Atlanta, expressed frustration as his children were unable to fly home. Delta stated that the program was temporarily halted to prevent children from being separated from their caregivers in the event of flight cancellations or delays. Meanwhile, Delta’s recovery from the tech meltdown has been slower compared to other airlines, leading to investigations and mounting dissatisfaction among passengers.